Contact

Email: hello@porchhaunt.com

Hours: Replies within one business day, usually the same day, Pacific time.

Before you email:

Order status: the tracking link in your shipping email is the fastest answer.

Delivery by a date: delivery timing varies by item and destination. Email before ordering if you need an item by a specific date. Halloween arrival is not guaranteed.

Returns: see the Refund Policy, then email with your order number.

Wholesale, press or supplier questions: same address, put Wholesale or Press in the subject.